PRIVACY POLICY

At PRS Ayurveda, your privacy and the security of your personal information are very important. This Privacy Policy explains how we collect, use, store and protect your data when you browse or shop for Ayurvedic products on our website.

Information we collect

Depending on how you interact with our website, we may collect the following types of information:

Personal details: Name, email address, phone number, billing and shipping address.
Order and payment information: Products purchased, order value, payment method (processed securely by our payment gateway; we do not store your full card details).
Website usage data: IP address, device details, browser type, pages visited, time spent and referral source, collected via cookies and analytics tools to improve our services.

How we use your information

We use your personal information only for legitimate business purposes, including:

To process and deliver your orders, manage payments and provide order updates.
To respond to your queries, requests and customer support needs.
To improve our website, product range, user experience and service quality.
To send service-related communications (order confirmations, shipping updates, policy changes).
To send you Ayurvedic product updates, offers and newsletters, only if you have opted in. You can unsubscribe at any time using the link in our emails or by contacting us.
To comply with legal, accounting and regulatory requirements.

Sharing your information

We do not sell or rent your personal information to third parties for their own marketing. We may share your data only with:

Service providers such as payment gateways, courier/shipping partners, email/SMS providers and analytics tools, strictly for processing payments, deliveries and improving site performance.
Government authorities or law enforcement agencies when required by applicable law or to protect our legal rights, users and business.

Cookies and tracking technologies

Our website may use cookies and similar technologies to: remember your preferences, keep items in your cart, understand how visitors use the site and improve our Ayurvedic product offerings and user experience.

You can manage or disable cookies through your browser settings, but some features of the website may not function properly if cookies are turned off.

Data security and retention
We use industry-standard technical and organizational security measures (including SSL encryption for data transfers) to help safeguard your personal information.

Your data is retained only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes and enforce our agreements.

Your rights and choices

Subject to applicable law, you have the right to:

Access the personal information we hold about you.
Request correction or update of inaccurate or incomplete data.
Request deletion of your personal data, subject to legal and legitimate business requirements.
Object to or restrict certain forms of processing (such as direct marketing).
Withdraw consent for marketing communications at any time.

To exercise these rights or update your preferences, please contact us at ayurveda.prs@gmail.com with your name, contact details and request.

Children’s privacy

Our website and Ayurvedic products are not intended for children under 18 years of age, and we do not knowingly collect personal information from anyone under 18. If we become aware that such data has been collected, we will delete it promptly.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements or service offerings. Any updates will be posted on this page with a revised “Last Updated” date and will become effective when published.

Contact us
If you have any questions, concerns or requests related to this Privacy Policy or how we handle your personal information, please contact us at: ayurveda.prs@gmail.com.